Terms & Conditions – Pine Straw Heroes
Effective Date: February 12, 2026
SMS Messaging Terms
Message and data rates may apply according to your mobile carrier’s terms. For assistance, reply HELP to any message. To unsubscribe, reply STOP at any time.
By opting in, you consent to receive SMS messages from Pine Straw Heroes for informational and service-related purposes, including quotes, appointment updates, and scheduling reminders. These messages may include promotional offers related to our pine straw delivery and installation services. Mobile carriers are not responsible for delayed or undelivered messages.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier’s plan and pricing. Pine Straw Heroes does not charge any additional fees for SMS communications beyond your carrier’s standard rates.
Privacy Policy
Your personal information is handled in accordance with our [Privacy Policy]. We respect your privacy and do not sell, rent, or share your information with third parties for marketing purposes.
Cancellation / Opt-Out Instructions
You can opt out of receiving SMS messages from Pine Straw Heroes at any time by replying STOP to any message. Once your opt-out request is processed, you will receive a confirmation message, and no further messages will be delivered.
If you need help or have questions about our messaging program, reply HELP to any message or contact us using the details below.
Help / Customer Support
For assistance with messaging or general inquiries, you can reach us at:
📧 Email: pinestrawheroes@gmail.com
📞 Phone: (205) 660-7000
📍 Address: Birmingham, AL
We typically respond within 24–48 business hours.
Liability Disclaimer
Pine Straw Heroes is not responsible for any charges, delays, or delivery failures caused by your mobile carrier or communication network. We do not guarantee message delivery times and cannot be held liable for interruptions beyond our control.
Data Protection Commitment
We are committed to protecting your privacy and maintaining the confidentiality of all personal and contact information. Your mobile number and SMS data will never be transferred, sold, or shared with external organizations for marketing or promotional purposes.
Service Terms
By using our website or services, you agree to comply with all applicable local, state, and federal regulations. Pine Straw Heroes reserves the right to modify or update these Terms & Conditions at any time to reflect changes in laws, technology, or business practices.
Last Updated: February 12, 2026
